Unable to save files in MATLAB Online

I have been using MATLAB Online for six months because I had a chromebook. This week, I got a windows, so I installed MATLAB on it. All of a sudden, my MATLAB Online has started acting weirdly. It would let me log in and run files, but it would not let me save ANYTHING. If I edit an existing script, I can't save changes. If I create a new script, I can't run it (because I need to save it first). If I create an image using my existing codes, I cannot export it either (because that 'saves' the image as a png).

I don't think that switching my computer has anything to do with this problem, but they happened around the same time. I have doubts in my mind that this could have something to do with using the same license on both places, but I find it highly unlikely.

Any help is greatly appreciated.

[venkat]

@Divjyot Singh i too have some issuse can please tell me how you over come from that issuse

[Walden]

This same issue started occuring for me about 3 days ago. I tried deleting the session as @Cris LaPierre suggested as well as logging out and in, reloading but none of that worked.

[Cris LaPierre]

A recent change is impacting the toolstrip. A fix has already been released, but if necessary, you can save your changes to an existing file with Ctrl + S (or similar command for your OS) OR close the script and select to save it in the warning dialog that appears.

[Sebastian]

I'm teaching a class and every student and myself encountered this issue since last week. We're using the academic license provided by the university. Using the save functionality when closing the script doesn't work either, but I can see some errors show up in the browser's console when trying to save this way.

[Cris LaPierre]

Forgot to include a workaround for creating new scripts:

To create new scripts that can be saved, either use the edit command (edit newScript.mlx) or by right-clicking in the empty space (gray) in the Current Folder panel, selecting New, and selecting Live Script.

[Cris LaPierre]

The issue is fixed for me. Please try again. If you still can't save, try clearing your cache. If you still can't save, please contact support directly: https://www.mathworks.com/support/contact_us.html

Answer 1

[Cris LaPierre]

The file system for MATLAB Online is MATLAB Drive. Try logging in to drive.matlab.com and see if your files are showing up there.

One thing you might try is deleting your session. You can find the instructions for that in this post. If that doesn't work, contact technical support. There might be something wrong with your account.