Why do I receive an “Error Te RAM” message when downloading my CAN-AC2-104 firmware onto the board in xPC Target?

While downloading a model into the target PC, I receive the following error:

downloading CAN-AC2-104 firmware on board 1

 -->Error in CANPC_reset_board_mb1:  ErrorCode=-19 Error Te
ram

I tried to solve the error changing the IT8888 Decode in the BIOS of the PCM-3356 as follows, but the error persists:

Could you help me with this problem?

More info: PC104 => Model: Advantech PCM-3356 (CPU T40E) CAN Card => Model: Softing CAN-AC2-PC104 Matlab => R2014a

Thanks in advance