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I receive the opening error

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Marco Guzzardi
Marco Guzzardi on 13 Mar 2017
Closed: MATLAB Answer Bot on 20 Aug 2021
How can I solve this problem? Everytime that I try to open Matlab I receive the error ""License checkout failed. License Manager Error-9. Your username does not match the username in the license file. "

Answers (1)

Brandon Eidson
Brandon Eidson on 16 Mar 2017
Edited: Brandon Eidson on 17 Mar 2017
Hey Marco, I highly recommend contacting whoever it is that manages your account's MATLAB licenses. He or she should be able to assist you with whether or not the machine you are working on is properly license, and, if it is, getting it properly activated.
If he or she needs further assistance, have them reach out to MathWorks Support and follow the prompts to speak with the installation team.

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