Why do I receive a message saying "Another program is being installed. Please wait until that installation is complete" when trying to install MATLAB on my Windows machine?

12 views (last 30 days)
MathWorks Support Team
MathWorks Support Team on 15 Nov 2015
Answered: MathWorks Support Team on 15 Nov 2015
I am trying to install MATLAB on my machine that was recently updated to Windows 10.  When running the MATLAB installer I receive the following message:
Another program is being installed. Please wait until that installation is complete, and then try installing this software again.
The error persists after a reboot of the computer.

Sign in to answer this question.

Accepted Answer

MathWorks Support Team
MathWorks Support Team on 15 Nov 2015
This error indicates the Microsoft installer process is frozen. To clear the error, open the Task Manager, select the "Processes" tab and check the box labelled "Show processes from all users".  Kill any process called msiexec.exe or msiexec32.exe that are running.  

More Answers (0)

Categories

Find more on Introduction to Installation and Licensing in Help Center and File Exchange

Tags

No tags entered yet.

Products


Release

R2015b

Community Treasure Hunt

Find the treasures in MATLAB Central and discover how the community can help you!

Start Hunting!