Why can't I submit to support?

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Paul Desmier
Paul Desmier on 17 Jun 2015
Answered: Eric Lin on 18 Jun 2015
Every time I try I get: "An unexpected exception was encountered"
  1 Comment
Geoff Hayes
Geoff Hayes on 17 Jun 2015
Paul - please describe the exact steps that you are following when this error message occurs. Are you submitting an error to the MATLAB online support, or to somewhere else? Please clarify.

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Answers (1)

Eric Lin
Eric Lin on 18 Jun 2015
Hi Paul,
We're currently experiencing some temporary issues internally with handling support requests coming from the MATLAB Desktop. If you remain unable to submit a request through the application itself, please feel free to submit a request through our website or give Tech Support a call at 508-647-7000.
Thanks!

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