error code: "Error occurred while attempting to call the error callback function 'Stateflow​.Translate​.translate​'

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When I run my simulink model, that contains a stateflow chart, I am getting the following error. Error occurred while attempting to call the error callback function 'Stateflow.Translate.translate' of subsystem 'File_name_Nag/Chart1'. The callback function should take a block handle and error ID as input arguments, and return a string that replaces the error produced within the subsystem. The following error was produced when the error callback function was called: Undefined function or method 'Stateflow.Translate.translate' for input arguments of type 'double'. Can some body help me with this?
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