Target Machine with Softing CAN-AC2-PCI halts while starting the application from Host Computer

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Hi everyone,
I am working with a CAN card (CAN-AC2-PCI by Softing) plugged to PCI 1, more precisely the BIOS(Core Version: 4.6.5.3 0.18.x64) by American Megatrends. I want to use the Simulink Real Time target environment, but when trying to download the Simulink model to Target PC, I get the following error:
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downloading CAN-AC2-PCI firmware on board 1 -->error in CANPC_reset_board_mbx:ErrorCode:-1 Error Text
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Also, the Target Machine halts while starting the application from Host Computer. But the application could run very well with softing CAN board by typping "start" command on the Target Machine, in other words the applications with CAN could only be started from Target Machine. I don't know why.

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