Hello!
I am trying to install R2013b on my machine ( win7pro 64bit ).
But every time I start the setup.exe it doesn't even show the splash screen but instantly crashes. These are some details I can extract from the crash message:
|Problem signature:
Problem Event Name: APPCRASH
Application Name: setup.exe_setup
Application Version: 13.1.0.0
Application Timestamp: 52009913
Fault Module Name: StackHash_382a
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521ea8e7
Exception Code: c0000374
Exception Offset: 000ce753
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1031
Additional Information 1: 382a
Additional Information 2: 382ac78455785054161a4968fa1de59b
Additional Information 3: b5ad
Additional Information 4: b5adf43526e25469ab4d3584c1739356|
Don't know if this helps though.
Searching for solutions for this on Google I already did all of the following:
- Rebooted several times :-D
- Windows classic theme
- checked if Java is up to date - it is
- Ran setup.exe in compatability mode for win xp sp 1+2, and Vista + SP 1 + SP 2.
- Created shortcuts on Desktop (that would have been an esoteric solution ;-) )
Help would be appreciated very much. Thank you guys!
Warm regards and a happy new year 2014 from Germany.